The choice is immediately clear

Mental Health & Crisis Support for existing “my health route” clients

If things feel difficult right now, start here. Choose the route that fits what is happening. You do not need to have the right words before asking for help.

Talk to our team

If you’re struggling, Jules and Vicky can listen, help you explain what is happening and work with you to find an appropriate next step. You do not need to have the right words before contacting us.

Hours and response times

Our team is available during office hours, 9am–5pm.

We cannot always answer calls immediately. If we miss your call, please leave your name, contact number and a brief message. We aim to return calls received during office hours that working day.

Our enquiry forms are checked daily, but are not monitored continuously. Please do not use the form for an emergency.

Need help now?

If you feel you may act on suicidal thoughts, cannot keep yourself safe, or someone’s life is in danger, call 999 or go to A&E now. Do not wait for a callback from us.

For urgent mental health help in England, call NHS 111 and select the mental health option.

If you need someone to listen, call Samaritans free on 116 123, any time, day or night.